Have you ever wondered why business interactions in Japan seem to flow with a unique grace and formality? In Japan, business etiquette is not just a practice but an art, deeply rooted in respect and tradition. Today, we unveil the subtle yet crucial aspects of Japanese business etiquette that can set the tone for successful professional relationships.
Meishi: More Than Just a Business Card
Business cards, or 'meishi', are a cornerstone of Japanese business culture. Far more than a mere exchange of contact information, the presentation and receipt of meishi are ritualistic. When presenting a meishi, offer it with both hands, ensuring the text faces the recipient. Accepting a card is just as important - use both hands and take a moment to appreciate it. This exchange symbolizes the start of a professional relationship and conveys respect. If you want to be extra respectful, make sure to keep the business cards face up on the table during the meeting, in an order of importance of their titles in the company from the top if multiple members are involved.
The Art of Ojigi : A Respectful Greeting
Bowing in Japan is a nuanced art, reflecting respect and gratitude. In a business setting, the depth and duration of your bow can communicate the level of respect you hold for the other party. A slight bow of about 15 degrees is appropriate for most business situations. Remember, it’s not just about the physical act but also about the intention behind it, conveying sincerity and respect.
First Impressions: Navigating the First Meeting
The first business meeting in Japan is pivotal. Punctuality is a must, as it signifies respect for the other person’s time. Dress conservatively in professional attire to show seriousness. The meeting itself is often formal; it’s crucial to respect hierarchical structures and allow the highest-ranking Japanese person to initiate discussions. Listening attentively and showing restraint in expressions are key to building trust. If you or the other party traveled far for the meeting, or if the meeting is the beginning of a long relationship, it is considered respectful to bring a souvenir as a sign of respect. It can be a small, simple gift such as a box of popular local snacks from your country or city. Do not assume your counterpart’s company is small or have too much free time on their hands when they bring the executives to the meeting; it’s considered respectful and supposed to show how important you are to them by greeting the guests with people in the important roles even if they are not directly related to the meeting.
Understanding and practicing Japanese business etiquette is essential for fostering successful international relationships. As globalization brings us closer, adapting to different cultural norms can be a significant advantage. How do you think embracing these practices could influence your business dealings not only in Japan but also in the global market? If you need professional advice for your Japanese client or business partner, contact ZESSEE!
Author
Yuga Yamaguchi
ZESSEE Co-Founder
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